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Finding who supplies my elec. And water

Posted: Tue Mar 15, 2022 12:46pm
8 replies104 views6 members subscribed
Elaine t

Posts: 2

Joined: 15 Mar 2022

I have bought a house in fuerteventura costa de Antigua. I keep asking my solicitor for who supplies me electricity and water and account nos. She does reply. I've only stayed in my house for 1week in February. Water took €61 out my bank .I'm assuming this is to set it up. This month they took €19 I haven't used any water. How does thus work. I also don't know who supplies my electricity and my account no. Any help knowing how to find this info would be appreciated. Thanks guys

FuerteventuraNow

Posted: Wed Mar 16, 2022 6:55am

Posts: 66

27 helpful points

Location: Antigua

Joined: 19 Aug 2021

Posted: Wed Mar 16, 2022 6:55am

If your abogada does not reply then you must go to her office.  It wasn't Beatrice by any chance?

Your electricity is probably supplied by Endesa.  You should have received an invoice. On your bank statement it will be as a payment to "Aduedo de Endesa"

Your water might be supplied by Antigua Agua.  They supply Caleta, but not sure if they include Costa de Antigua.  They're office is on the road to Triquivijate on the left hand side.  If it's not them it will probably be Caafa. 

Grahamwhu

Posted: Wed Mar 16, 2022 7:32am

Posts: 93

42 helpful points

Joined: 15 Apr 2018

Posted: Wed Mar 16, 2022 7:32am

Hi, if your using water when not on the Island then You could have a problem, are you sure it’s not a standing charge ? €61 for a week is a lot of water so I’m suspecting you have an issue that needs to be looked at. As a rule you should always turn your water off at the mains when not in your property. Do you have a key holder that can do this for you ? Good luck.  

FuerteventuraNow

Posted: Wed Mar 16, 2022 8:00am

Posts: 66

27 helpful points

Location: Antigua

Joined: 19 Aug 2021

Posted: Wed Mar 16, 2022 8:00am

Grahamwhu wrote on Wed Mar 16, 2022 7:32am:

Hi, if your using water when not on the Island then You could have a problem, are you sure it’s not a standing charge ? €61 for a week is a lot of water so I’m suspecting you have an issue that needs to be looked at. As a rule you should always turn your water off at the mains when not in y...

...our property. Do you have a key holder that can do this for you ? Good luck.  

The 61€ would be for setting the account up - not using water.

Our bill was 19€ so I would query that

Cyberion

Posted: Wed Mar 16, 2022 9:15am

Posts: 89

30 helpful points

Location: La Oliva

Joined: 17 Aug 2019

Posted: Wed Mar 16, 2022 9:15am

A friend had something similar and found a small leak in the toilet system. It ended up simply replacing a washer. Also, there is normally a standing order for both the water and electricity meter.  We pay 10.63 Euro per month for the water meter and 19.00 Euro for electricity. If your place is within a complex, sometimes the complex administration has a contract with the water supplier and you pay this as part of your community charge.

Remember, you will also have a standing charge for your electricity meter.

As mentioned in another post ENDESA handles most of the electricity supply, but there are other smaller companies.

Best to check on your bank statements. 

Elaine t

Posted: Wed Mar 16, 2022 9:58am

Elaine t

Original Poster

Posts: 2

Joined: 15 Mar 2022

Posted: Wed Mar 16, 2022 9:58am

Hi again. Thanks for your advice. I've gone into my bank details electricity energia xxi is this who supplies me??  Also my water is aquas de Antigua.  Just not sure which is my account no. It says creditor and a no. And also a contrato no. Is any of these my account no. Thanks again guys

FuerteventuraNow

Posted: Wed Mar 16, 2022 10:49am

Posts: 66

27 helpful points

Location: Antigua

Joined: 19 Aug 2021

Posted: Wed Mar 16, 2022 10:49am

Elaine t wrote on Wed Mar 16, 2022 9:58am:

Hi again. Thanks for your advice. I've gone into my bank details electricity energia xxi is this who supplies me??  Also my water is aquas de Antigua.  Just not sure which is my account no. It says creditor and a no. And also a contrato no. Is any of these my account no. Thanks again guys

If you call in at Agua de Antigua on the Triquivijate road you just need to give them your address and they'll be able to tell you your account number.  They don't usually speak English, or only a little bit, so be prepared.

Endesa is usually shown on the bank statement.  If you are on a complex can you ask neighbours?

frank k

Posted: Thu Mar 17, 2022 10:45am

Posts: 26

5 helpful points

Location: Nuevo Horizonte

Joined: 13 Jul 2021

Posted: Thu Mar 17, 2022 10:45am

Hi if you live in a complex ask reception to switch of water to apartment when you leave for a long time. Also switch off your electricity at the mains. Very east to do. I as a single person only pay 10 to 12 euros a month for water. Electricity included in the community fee but it is changing to electricity meters also due to increasing costs. I live in costa de Antigua 

sarahh

Posted: Sun Apr 10, 2022 2:09pm

Posts: 4

Joined: 18 Jul 2018

Posted: Sun Apr 10, 2022 2:09pm

Hi the Water will be dealt with by the company on the main street in Caleta opposite the Step Inn just a big further up and there ix a standard charges each month 

Sorry can't help with Electric could be Endesa or Energia XXI

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